Get in touch

We're here to help.

Real humans. Real responses. Whether you have questions before you start, need support mid-challenge, or want to chase a payout — we'll get back to you fast.

Email — fastest
support@clearedcapital.com
Reply within 2 business hours on weekdays. Best for account-specific issues, payouts, and KYC questions.
Send an email
Discord — live community
Cleared Capital Discord
Hang out with other traders, get peer support, share wins and losses. Mods are around during business hours.
Join the server
Support hours
When we're online
Online now
Monday – Friday 08:00 – 20:00 SAST
Saturday 10:00 – 16:00 SAST
Sunday Closed
Before you write
Check the FAQ first
Most common questions about challenges, rules, payouts, and verification are answered there — usually faster than email.
Browse the FAQ
Send a message

Drop us a line

Fill out the form and we'll get back to you at the email you provide. The more detail you give us, the faster we can help.

We respond to all messages within 2 business hours during support hours.