Get in touch

We're here to help.

Real humans. Real responses. Whether you have questions before you start, need support mid-challenge, or want to chase a payout — we'll get back to you fast.

Discord — fastest support
Cleared Capital Discord
All support runs through our Discord server. Join, open a ticket in #support, and the team will help you — usually within a couple of hours during support hours. You'll also find other traders to share wins and questions with.
Join the server
Support hours
When we're online
Online now
Monday – Friday 08:00 – 20:00 SAST
Saturday 10:00 – 16:00 SAST
Sunday Closed
Before you write
Check the FAQ first
Most common questions about challenges, rules, payouts, and verification are answered there — usually faster than email.
Browse the FAQ
Get help

Open a ticket on Discord

We run all support through Discord — it's faster than email, and you can watch the team and community respond in real time.

  1. 1 Join the Cleared Capital Discord server.
  2. 2 Open the #support channel.
  3. 3 Click Open a ticket and tell us what's up — account issues, payouts, KYC, anything.
Join Discord & open a ticket

Tickets are private — only you and our team can see them.